Overview
Patient payments are getting harder to manage. Balances are higher, patients expect digital payment methods, and front desk teams don’t have time for manual entry, multiple systems or posting delays.
Built for NextGen Office practices that want faster, simpler patient payments—without extra logins or manual posting.
In this webinar, you’ll discover how integrated digital payments inside NextGen Office can help your team reduce manual work, improve the patient experience and accelerate collections. We’ll walk through real workflows (front desk payments, portal payments, Guest Pay and getting paid over time) and leave you with a practical adoption plan you can put in place quickly.
In this session, we’ll cover:
- Why healthcare payments are changing (and why small practices feel it first)
- What today’s patients expect: digital-first, low-friction ways to pay
- How integrated payments inside NextGen Office simplify workflows
- A guided walkthrough of NextGen Pay powered by InstaMed, including:
- One-time payments at the front desk
- Save card on file (and when to use it)
- Portal payments and digital wallet experience
- Guest Pay via the InstaMed Patient Portal
- Integrated Payment Plans and Auto Payment Collect (APC)
- A practical adoption playbook designed for practices leveraging NextGen Office