Member Engagement for Healthcare Payers
Improve the Member Experience and Drive Digital Engagement
Give Members the Payment Experience They Want
Increases in premiums and claim responsibility are creating friction in the member experience. Rethink the end-to-end payment experience with a member-first strategy, and be rewarded with higher retention rates and stronger brand presence in the market.
Embrace the Digital Revolution
InstaMed offers payers the solutions to optimize processes and connect with members digitally.
Improve the Payments Experience
Leverage online, electronic and automated tools to streamline healthcare payments for both providers and members.
Drive Digital Engagement
Enhance your existing member portal and app with electronic and automated payments – all in one place.
Streamline Payment Processes
Eliminate disparate processes and multiple vendors with the only payments network built for healthcare.
Answer the Demand for a Simple Payment Experience
Member Engagement Solutions
Remove the Friction in Healthcare Payments
Premium Billing
Premium Billing
Increase Member Portal Logins With Consumer-Friendly Billing
Streamline the end-to-end premium billing and payment process by delivering a consumer-friendly bill that presents a clear premium balance and payment details from various product lines and disparate systems. Optimize member portal usage by driving eStatement adoption and automating payment collection. With the InstaMed Premium Billing solution, payers can significantly reduce the costs to print and mail statements, while delivering a superior consumer and employer group experience.
Premium Payments
Premium Payments
Eliminate Paper Statements and Automate Premium Collections
Increase the collection of health plan premiums by offering any combination of payment options including automatic payments, recurring payments and digital wallets. Streamline your reconciliation and posting process with one platform and one end-of-day posting file.
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On-Demand Webinar
This webinar will demonstrate how to achieve scalable growth with tools that empower members.
Case Study
Select Health decreased call volume for individual member inquires by 30% and increased autoamted recurring payments by 150%.
Driving Healthcare Payment Innovation
As the industry moves towards more efficient and consumer-friendly solutions, payers are uniquely positioned to drive innovation and lead the charge in transforming healthcare payments.
eBook
Payer organizations need to be aware of the current payment trends that can impact their business and be prepared to adapt.